Loose money quickly! NEDBANK

Worst financial bank ever, you want loose money?NEDBANK!!its been 20 days since they took my money to pay my personal load and today on the 19th their legal department is asking for money...NEDBANK where are the funds you took kanti?if you have not paid/informed the legal department? I should definite open a tick tock dedicated to your ****s and unprofessional trades!!