Long time of service

Nedbank key West

You would think because they closed the branch in Krugersdorp CBD, there is more staff to assist clients, but NO, staff are busy chatting with each, some on lunch more than they should clearly planning is not their strongest points as you need to check pick hour and what your forecast says and amend the plan. One waits for more than 30 minutes to do a pin reset,and NO I could not do it on the app as indeed to come in the branch as it was blocked. This branch used to be in and out quick efficient service under the leadership of previous manager "Lerato" dnt know her surname and now service has deteriorated