Long term serving customer

To be honest this excuse of an institute does not even deserve a single star from me. My business account was inactive due to cipc returns, however I paid my due returns and WEEK later nedbank and Experian have not processed my request. The service I received from Duane Frost at the Brooklyn Branch was an unkind one. I have money stuck in the inactive account and they can't even give me a temporary card to access my funds. Same thing with the 32days investment, I needed money urgently but I wasn't assisted even though I was open to them deducting a penalty fee. I am DONE with this useless excuse of a bank.