1 reviews | Active since Feb 2015
LONG QUEUES
<p>I VIST NEDBANK GLEN ACRES MOST DAYS OF THE WEEK AND THE LONG QUEUES ARE JUST UNACCEPTABLE!</p> <p>I NEED TO MENTION COUNTER NO 5 SPECIFICALLY - THAT STAFF MEMBER SITS THERE, A LONG QUEUE IN THE BANK AND HELPS NOT ONE CLIENT - WE SIT THERE FOR HOURS WITH SLOW QUEUES, WHERE THERE ARE ONE OR ONLY TWO STAFF MEMBERS WORKING. THE DUDE AT COUNTER 5 IS JUST *********** AND SLOW AND LAZY - LONG QUEUES IN THE BANK AND HE JUST SITS THERE DOING LORD KNOWS WHAT! WHILE WE QUEUE FOR HOURS ON END!!!!!!!</p> <p>VERY POOR SERVICE FROM THE BANK AS THE QUEUES ARE JUST REDICULOUS TO SIT IN AS STAFF ARE NOT SEATED AT THEIR STATIONS IN PEAK HOURS - MOST CUSTOMERS GETS ANNOYED AND STARTS COMPLAINING IN THE QUEUES - THIS IS DISGUSTING SERVICE - MANAGMENT SHOULD BE ASHAMED! WE COME THERE TO WASTE OUR TIMES IN QUEUES - TIME WE COULD HAVE SPENT ELSEWHERE.!!!!!</p> <p>FIX YOUR CUSTOMER SERVICE! </p>
Dear Clerissia,
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
Dear Clerissia,
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
