DR
David R

1 reviews | Active since May 2015

29 Jan 2016, 09:32

long queues

I am at the greenstone nedbank branch and the queues are long. It's expected. But what's not acceptable is that not all the tellers are open. Only 4......when there are 28 people waiting in the queue. Then when teller finishes they disappear for ten minutes before coming back. Can all the tellers not be opened?

0
Replies (1)
Nedbank
Nedbank's reply29 Jan 2016, 11:01
Official
Hello deejay1007,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team