lodged a complaint with the bank in August and still have the same problem

<p>I submitted a complaint to Nedbank in August about my vehicle which I financed from Mc Carthey Ford The Glen and the bad service I recieved there of with all the additional policies and add ons now that I wanted to claim for the vehicle I was told by the companies that the policies only cover till a certain extent, and that what I was sent via email was not the case, I appealed to the bank to have this issue resolved and request the same thing I asked for in August to have all the additional policies added on cancelled and have the vehicle returned to its normal sale price. But to no avail is the bank willing to assist all they do is forward the complaint to the dealer and then its a battle you have to face with them alone, yet the Nedbank states they are willing to assist and go the extra mile for there customers but all Christopher Coetzee is doing is passing the buck and does nothing further and I'm at the point where I want to return the vehicle to the bank because I feel its unfair I get charged an interest rate and they are not willing to assist and help manage an asset they invested into, its my right as a consumer to request that everything be cancelled as I asked this months ago now I have to fork out money, I'm not interested in dealing with the dealership anymore as they become aggressive and rude and I never signed up for an attitude so please fix this issue as I requested and have the dealership return the vehicle to its orginal purchase price by removing all additional service plans, warranties and maintenance plans that was added on </p>