Loan REFUND

<p>I must just say I have never interacted with such non caring people in my life. Bernadette from Bankcol has no care whatsoever when I called her, She ignored my mails and was so rude and un help full over the phone with a non caring attititude. It doesn’t mean if your account is in arrears you should be treated like trash. All I wanted to know is why the discount fell away after I made the arrangement adn told them im waiting for the consolidation. Bernadette told me to call Nedbank and nedbank told me to e-mail ********** to send my concern and today no other bothered to return my call or mail.</p> <p> </p> <p> </p>