Loan nightmare

<p>I app**** for a personal loan online and got an email requesting fir document to be sent to a branch, I got to the Nedbank market street branch and was assisted by Jodie whom I asked to enquire about increasing the amount to the maximum.</p> <p>She advised that i sign the original documents and will raise a request with her finance team or back office to increase the amount and will arrange New documents to be signed with the new amount and new terms before the money is disbursed into my account.</p> <p>I didn't receive any feedback from her or the branch until I discovered that the incorrect amount was located into my account without me confirming it.</p> <p> </p> <p>I called the branch and was advised to contact customer care which i did and they advised me that I need to reverse the amount but the Nedbank account details I was given was incorrect.</p> <p> </p> <p>Now I'm stuck with money I didn't ask for and a loan which i will be charged for which i didnt agree to and nobody at Nedbank is willing to assist me to sort this matter out.</p> <p> </p>