MM
Matsobane M

1 reviews | Active since Jan 2016

07 Jan 2016, 11:24

Loan Insurance Cover\ Rip-Off"

I took out a Personal Loan with Nedbank, I was made to pay over R400 as Insurance should I loose my Job or die.<br> <br> I noticed this huge amount when going through my statements and immediately queried it, then I was told it's in the Contract which I have signed......(small print)<br> <br> Few months down the line I lost my job and I laid a Claim to that Dear R400 Insurance. There was no response hence I was the one following it up.<br> <br> For 2 months they stopped debiting my Account and then they started debiting again. With the R400\ insurance included.<br> <br> I have been Reversing their debits for over 6 months now and they just continue without even calling me as if everything is fine. This is ridiculous especially if I tried to cancel it!! SORT YOUR HOUSE"

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Replies (1)
Nedbank
Nedbank's reply07 Jan 2016, 11:27
Official
Hello Moss12,

Your concerns have been noted and a resolution manager will contact you to discuss the way forward.

Kind regards
Client Experience Team