KF
Kyle F
1 reviews | Active since Nov 2017
27 Dec 2017, 16:16
Loan increase taking forever
I have a loan with nedbank for an amount of R50 000. I went into the branch on 20 December. I was approved for an additional R49000.00.
Now the issue is that my company closed on the 15th of Dec untill the 15th Jan.
I was told by the consultant that i app**** with that i have an existing loan account. With the company being closed how do i now get confirmation done. I have requested a letter from my employer as proof. Why can no one assist me.
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Replies (8)KF
Kyle F's updateReviewer Update
27 Dec 2017, 16:25My suggestion would then be to train your consultants in the correct manner as to not give out incorrect information. As a Nedbank client you can have a look at my account and you will see there is a substantial amount being paid into my account monthly. If you cannot assist in the matter the other financial institutions are more than happy to assist me.
KF
Kyle F's update27 Dec 2017, 16:25
Reviewer Update
My suggestion would then be to train your consultants in the correct manner as to not give out incorrect information. As a Nedbank client you can have a look at my account and you will see there is a substantial amount being paid into my account monthly. If you cannot assist in the matter the other financial institutions are more than happy to assist me.
KF
Kyle F's updateReviewer Update
27 Dec 2017, 16:27Thanks
KF
Kyle F's update27 Dec 2017, 16:27
Reviewer Update
Thanks
KF
Kyle F's updateReviewer Update
28 Dec 2017, 10:39I have spoken to a loans consultant on ********** 111.
Tgey have been trying to do confirmation of employment. As i have explained my company is closed from 15 Dec 2017to 15 Jan 2018.
I was advised to get a confirmation letter tgat proves i am employed and still work there. I have this letter now. Will this be all that os required?
KF
Kyle F's update28 Dec 2017, 10:39
Reviewer Update
I have spoken to a loans consultant on ********** 111.
Tgey have been trying to do confirmation of employment. As i have explained my company is closed from 15 Dec 2017to 15 Jan 2018.
I was advised to get a confirmation letter tgat proves i am employed and still work there. I have this letter now. Will this be all that os required?
KF
Kyle F's updateReviewer Update
28 Dec 2017, 12:54Can Zandile please call me as i am in the branch and i need his email address.
KF
Kyle F's update28 Dec 2017, 12:54
Reviewer Update
Can Zandile please call me as i am in the branch and i need his email address.
KF
Kyle F's updateReviewer Update
28 Dec 2017, 12:55ASAP
KF
Kyle F's update28 Dec 2017, 12:55
Reviewer Update
ASAP
KF
Kyle F's updateReviewer Update
28 Dec 2017, 13:06I am at the branch now. Can you please ask him to call me.
KF
Kyle F's update28 Dec 2017, 13:06
Reviewer Update
I am at the branch now. Can you please ask him to call me.
KF
Kyle F's updateReviewer Update
28 Dec 2017, 13:14Thanks he called me
KF
Kyle F's update28 Dec 2017, 13:14
Reviewer Update
Thanks he called me
KF
Kyle F's updateReviewer Update
29 Dec 2017, 11:51So, we are on day 4 that my application is with the verification dept. 4 Days and apptox R300 airtime i still hear the same story everytime i call to follow up. Not only did i get the employment letter as i was requezted to do but handed the letter in at Springs Mall at 12:00 yesterday afternoon and at 16:00pm they the loand dept still did not get the letter. I had to mail the letter myself just to get it done. Very impressed with the commitment Nedbank has towards their customers. I am utterly discusted with the manner this application is going. Yet again a new day and already 11:50am i dont even expect feedback on this.
KF
Kyle F's update29 Dec 2017, 11:51
Reviewer Update
So, we are on day 4 that my application is with the verification dept. 4 Days and apptox R300 airtime i still hear the same story everytime i call to follow up. Not only did i get the employment letter as i was requezted to do but handed the letter in at Springs Mall at 12:00 yesterday afternoon and at 16:00pm they the loand dept still did not get the letter. I had to mail the letter myself just to get it done. Very impressed with the commitment Nedbank has towards their customers. I am utterly discusted with the manner this application is going. Yet again a new day and already 11:50am i dont even expect feedback on this.