NO
Nicolene O

1 reviews | Active since May 2015

10 Jun 2016, 10:19

Loan being delayed

<p>I took out a big personal loan and it has been 48 hours and money stil not in. I called in 2 and the person on the other line said they can not due anything because it is out of their hands. Then i asled to speak to the manager. I was informed she is not there. I had a dead line and I missed it. Now I have to borrow money from a friend until Nedbank decides to honour their part of the contravt and give me my money. It is not on at all. Not happy and frankly very disappointed. </p>

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Replies (2)
Nedbank
Nedbank's reply10 Jun 2016, 11:05
Official

Dear Nicolene,

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

NO
Nicolene O's update10 Jun 2016, 11:31
Reviewer Update

After I psoted this complaint. A gentlemen calls saying the funds will be in, in an hour. Been longer then an hour.. still nothing. Now I am just highly annoyed. Once again. Empty promises and empty words.