EM
Edzisani M
1 reviews | Active since Oct 2013
16 Aug 2015, 17:22
Loan Application Status
Have been a client at NEDBANK for 3 years now & have settled a personal loan recently. Have app**** for a futher loan over the telecom on thurs & went straight to Nedbank maponya mall for documents that have bee required. Loan was approved & I have signed the contract...the issue now is the damaged ID which I have signed a declaration form on Friday. followup was done & headoffice did not receive the declaration on Friday and Saturday but I was given 5 days to submit the docs......have been making the follow up with guy assisted me with loan application but always m told he is not at his desk or the call hangups.....is this fair???
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Nedbank's replyOfficial
17 Aug 2015, 07:23Hello edzisani1986,
We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Nedbank's reply17 Aug 2015, 07:23
Official
Hello edzisani1986,
We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team