MT
Moses T

1 reviews | Active since May 2016

01 Jul 2016, 08:31

Loan application declined

<p>I app**** for a loan online and Nedbank offered me the loan. They said I need to go to the bank and hand some documents and all they would do is verify my work. I did that, and filled out all the forma, the lady that helped me out at the branched confirm that they are offering me a loan. Now I get an sms saying that my loan has been declined. What gives? If it was declined before, shouldn't it of said so online. I really need that loan.</p>

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Replies (1)
Nedbank
Nedbank's reply01 Jul 2016, 10:09
Official

Dear Moses,

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team