Loan

Nedbank contacted me telephonically with a consolidation loan approach . The paperwork ,poor communication and poor follow up was a waste of my time . The telephonic recordings were all transcribed incorrectly which led to document amendment which I am still awaiting. It was a waste of my time . Promised call backs never received . Several phone calls made by myself one lasted 35minutes going from person to person achieving nothing except it is in processing and do not even ask to speak to a manager they also do not get back or you can hear a separate private conversation in the background and then your call is diverted again . . I was initially told it was approved and an even higher amount offered.Then it suddenly has to go for further processing . I suggest they streamline their processing and communication. It feels to me month end targets were needed so customers were ral**** for this and now clearly the need does not exist and customers they approached are ignored .