LOADING OVERDRAFT

I HAVE BANKED WITH NEDBANK FOR 26 YEARS.THE OTHER DAY I WENT TO NEDBANK <br> ALBERTON TO ASK FOR A OVERDRAFT INCREASE OF A SMALL AMOUNT.<br> THE BANKER BY THE NAME OF PEARL ASSISTED ME AND IT WE PRE-APPROVED WITHIN MINUTES.SHE THEN TOLD ME THAT THE CONTRACT I HAD TO SIGN WOULD FOLLOW.TWO DAYS LATER I GOT A CALL FROM HER TO SIGN THE CONTRACT.I WENT TO THE BANK SIGNED THE CONTRACT AND SHE SAID IT WOULD BE LOADED SHORTLY.IT HAS BEEN NOW TWO WEEKS AND STILL NOTHING HAS HAPPENED.I HAVE BEEN TO THE BANK NUMEROUS TIMES JUST TO BE TOLD THAT THERE IS NOTHING SHE CAN DO ABOUT IT.I JUST HAVE TO WAIT,BECAUSE THE ONLY WAY SHE CAN CONTACT THEM IS BY EMAIL.I FIND THIS SERVICE APPALLING.I FEEL LIKE THEY REALLY DON'T WANT TO HELP ME.