Living in the STONE AGE

<p>I have been getting these **** debit orders that take money from my acc and i have complained about this many times because it seems that every other month i have to go to the bank to do debit order reversals and the the stop order (which im being charged for). This is unacceptable & ridiculous that NEDBANK cannot do anything about these ******** and then i have to take time off work and go to the branch while at least other BANKS have an on line/cellphone system that allows a client to reverse these ****mimg debit orders. Its 2017 and one has to STILL go to a NEDBANK branch to do a reversal, why is this bank still living in the stone age?! As a bank, you cannot sort out a problem and you cannot even make things accessible for your clients to atlteast sort out their issues? What exactly are you offering to me? I am seriously thinking of going to a bank that is present in 2017 and not 1917!! You are beeing seriuosly left behind, you lack innovation and i dont know what your Marketing/Stratergy teams or dept responsible for coming up with bank products are doing. NEDBANK is a follower instead of coming up with products and even then, you cannot follow in the footsteps of banks that already have this on line service even when you know that these debit order ****s are becoming rife and inconvenience a lot of your clients. WAKE UP NEDBANK AND MOVE WITH THE TIMES!!!!!</p>