Listing by Nedbank

<p>My wife and I have recently been looking for a property to purchase as a long term investment. We found the apartment and started the process of trying to secure a bond. When my background check was doen, it was found that there is a Listing on the SAFPS by NEDBANK for Forged Documents, Reference Number SH0 ********** , this information we found out in August 2016. We contacted Nedbank, and after being put through from department to department, a lady from the Personal Loans department checked on their system about this and she coulnd find anything. They also checked using my ID number, and there was nothing. I was then asked to send an email to their ***** department about my query, the email i was given was ********** After sending the email, did not get any feedback to this day. We had suspected that someone had previously tried to use my details when i had lost my ID.</p> <p> </p> <p>We then kept calling Nedbank, every week, and still we were sent from pillar to post. No one knew what to do, so we were just shuffled along to the next unsuspecting department. No one could give us the contact to the ***** department. The Personal Loans, Crdeit Card, and other departments didnt know what to do. And they couldnt find out this listing even though they are the ones who put it up, WITHOUT investigating it! Through our real estate agent and after weeks of literally calling every day, a genetleman by name of Thato gave us his patience and a chance to explain our story (everyone else prior just halted us and shoved us to the next). We sent through all the affidavits and information to him but he still couldnt find anything with my details. It is really frustrating because all of this was started by Nedbank, they took an action of listing my details without investigating the matter! Now we cant find a stable property to live in becase the bank has chosen to play god over our lives. It is so frustrating, especially as we had nothing to do with this. Ive been to all their branches trying to get help, but all that is said or done is 'will take your details and get back to you' It is a shame and a tragedy that such things still happen, and i now have to spend a considerable amount of time and money to try clear my name of this and the people who made the listing sit with their hands folded and cant provide me with nay information.</p> <p> </p> <p>I will eventually clear my name, but Nedbank has shown themselves to be quite unprofessional and unrelenting in their deisregard for people like us who are trying to be productive in life. </p>