Lisa Rocks at customer service

I thought that I got really great service in the past BUT I really must say<br> that Lisa Richards has so far been the best Relationship Manager I have ever had at <br> Nedbank. She is proactive, returns e-mails and telephone promptly and nothing<br> is too much effort.<br> I got called to do a telephone survey two weeks ago on my experience with banks.<br> Why did I not want to participate? I simply told them that Lisa makes it impossible to even consider<br> changing banks.