1 reviews | Active since May 2017

03 Jul 2017, 17:46

Linking credit card

<p>I have called the contact center for 3 days. Spent over R300 in airtime trying to link my credit card to my app and banking profile.</p> <p> </p> <p>I have been told 3 times that my account was linked but it still doesn't appear on the banking platforms.</p> <p> </p> <p>For the past three months I have had to call you to stop unauthorised debits on my account.</p> <p> </p> <p>Nedbank doesn't make anything happen for me because all that ever happens is I get no service and I lose money to fix one silly problem.</p>

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Replies (1)
Nedbank
Nedbank's reply04 Jul 2017, 08:04
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team