Link garage card with cheque account

Ref ***9 : Agent Nokukhanya Ngema - I call the call center to get assistance to link my garage card with my cheque account so that I can make a payment. While on the mobile phone the Nedbank process sends me an sms. The call center needs the code in the sms. If I disconnect the call to get the sms - the sms code is no longer valid. The call center agent can not call me back, nor does she have any other way to assist me.<br> <br> Can Nedbank consider their process for assistance to link a garage card with an account??<br> <br> Can Nedbank get their call center agents to test processes so that they have the same experience than us the public?