nM
naidoo M

1 reviews | Active since Apr 2016

30 Apr 2016, 10:19

linda jones

Linda Jones .branch manager ....mall at reds .Nedbank.... blocks my card without my permission after i asked her to reverse a transaction on my account..she told me it could not be done..that i should call card division.....she said she can not help me .........i did call card division and they assisted me...then the next day she emails me..saying she blocked my card...without getting permission from me first...its long weekend now and i don't have access to my bank account ..what now..does she care...no..... as she now does not reply to my e mails and the mall at reds nedbank do not answer their swithcboard /phone

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Replies (1)
Nedbank
Nedbank's reply03 May 2016, 06:47
Official

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

 

Kind regards

Client Experience Team