AS
Annette S

1 reviews | Active since Jul 2016

09 Sept 2016, 07:55

Limit Increase

<p>I app**** for a limit increase on Wednesday, and expressed to the lady the urgency thereof. I sent my documents first thing yesterday morning, and again, marked as urgent. I understand that these things take time, but if something is urgent, can your agents not put in a bit of extra effort? Whatever happened to going the extra mile?</p>

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Replies (1)
Nedbank
Nedbank's reply09 Sept 2016, 08:39
Official

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team

Best regards,