SK
Stefan K
1 reviews | Active since Jun 2013
18 Sept 2015, 11:15
Life Insurance
I have a Nedbank life insurance policy and every month I pay it via a debit order and the only thing on my bank statements is the following number NEDIC NE05238ZUR5990 60 Issue.<br> <br> I can not get a policy document out of Nedbank! I have called their custommer service but no body can find my policy and then passes me on to the following department. I want my policy contract or all my money back with interrest.<br> <br> Thank you
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Nedbank's replyOfficial
18 Sept 2015, 12:52Hello stefandeklerk,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Nedbank's reply18 Sept 2015, 12:52
Official
Hello stefandeklerk,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team