1 reviews | Active since Sept 2014

17 Aug 2016, 06:00

Life insurance

<p>Last year I got a home loan from Nedbank. When I went to register the Bond the attorneys took my Discovery Life Police few day later a guy from Nedbank called me and forced me to take a life insurance from Nedbank I told him I have Life insurance already from Discovery I been paying for it for a very long time and the attorneys confirmed that it in good order, he said it has to be Nedbank insurance. Few months later I called Nedbank and I asked them to cancel the Nedbank Policy cos I can't have morethen one Policy it against the law and I can't be paying 2 Policies for 1 bond.<br /> <br />December last year they gave me a form called release of session to cancel the policy but till this day Nedbank is still dudacting money from my account.<br /> <br />I want all my money back or I'm moving my loan to another bank</p>

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Replies (1)
Nedbank
Nedbank's reply17 Aug 2016, 06:02
Official

Dear Thulasizwe,

We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team