BE
Barry E

1 reviews | Active since Feb 2013

28 Nov 2016, 13:36

Legally arrogant, none existing communication.

<p>Nedbank clearly does as they wish with your money.</p> <p>no one had communicated anything with me and now they debited R4096.80 from my account without permission, communication or even a warning. </p> <p> </p> <p>Upon calling legal, Bhongi (arrogant as can be) basically filled me in as to the fact that they may do as the wish, regardless of your position and that customer relations mean very little to what they want over what you need. </p> <p> </p> <p>If you looking a banking partner to build a relationship with, it sure as hell isn't Nedbank. </p> <p>The manner in which they hide behind painfully long telephonic waiting periods with no resolve and zero communication and only always faulting you and making you the worthless human being is what defines Nedbank. </p> <p>In shot it's a goodbye Nedbank because you cannot trust this "do what we want" bank </p>

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Replies (1)
Nedbank
Nedbank's reply28 Nov 2016, 14:06
Official

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team