dD
drew D

1 reviews | Active since Sept 2016

18 Nov 2016, 15:11

Left with no access to my business account for the second time!

<p>This is the second time this month that I have been left with no access to my business bank account. On this occasion NEDBANK has expired my certificate in anticipation of my new ****le arriving. But guess what.. the ****le wont arrive until Monday or Tuesday.</p> <p> </p> <p>Why would a bank be so stupid as to expire a working devices certificate before the new unit has arrived? I am now unable to pay creditors!</p> <p> </p> <p>And please, dont phone me with work arounds. I am not spending two hours (like last) to get all the paperwork to the branch for payments to be made. You *****ed up.. you fix it! </p>

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Replies (1)
Nedbank
Nedbank's reply18 Nov 2016, 16:05
Official

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team