lazy unhelpful SBV staff

this morning whilst trying to withdraw money from the Nedbank ATM in the building where i work my bank card was swallowed ito the machine. The card slot was apparently removed on the machine by a technician and no notification was placed anywhere on the machine. I was advised by the security they would call me when the technician came in and he could return my card.Instead the technican cameback and said no there is no way he can take the card back out.<br> <br> I have to make a new card at the bank and accept the resposibilty of paying for replacement fee. This is absolutely absurd!!! I was advised by the branch where i bank that the SBV technician could have given my card back she cannot understand why he did not.<br> <br> the technician was lazy and his attitude was absolutely appalling. I am not a NEDBANK client and will never be 1 due to inadequate service i have received from NEDBANK.