Laying of Complaint with Banking Ombudsman Compliant due to poor service.

I don't know if i am spelling her name correct but apologies if i am. Marilyn Peters thank you so much for your assistance in dealing with my matter. The manner in how you dealt with my complaint was refreshing given the nature. I know big business always expect the employees to operate within the values of the organisation, but in this case i think Nedbank need to take notice of how their employees do their task on a daily basis and build their values around staff(in the end you and your colleagues are the face of the company). So if i could rate your service i would give it 5 stars and if you are a reflect on your employer then i would give it the same value.