1 reviews | Active since Jun 2010
Late again with credit card statements
<p>Nedbank credit card division.</p> <p> </p> <p>January 8 2017 and still waiting for my December 2016 credit card statement for record purposes.</p> <p> </p> <p>This is not the first time on hellopeter I have conveyed this sloooow service.</p> <p> </p> <p>Lets see if tomorrow Monday 9 January 2017 I will receive my statement for December 2016.</p> <p> </p> <p>Its seems a Nedbank customer service letdown as the other banks including investment banks send off timeously.</p> <p> </p> <p>Wake up Nedbank card division...no excuses as last time for I.T glitch.</p> <p> </p> <p>I believe if I had not posted here on hellopeter I wouldn't receive my credit card statements anyhow.</p>
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Thank you Bianca at Nedbank - Dbn.
Your response was quick and I received my statement.
I only ask that you could setup the post month statement send off, so I receive my card statement without making a fuss.
Thank you Bianca at Nedbank - Dbn.
Your response was quick and I received my statement.
I only ask that you could setup the post month statement send off, so I receive my card statement without making a fuss.
