1 reviews | Active since Dec 2013
Last straw
I've absolutely had it with Nedbank. Cancelling my credit card for no reason? Charging me an initiation fee on a new credit card that I don't have? Changing my Amex credit card number in my banking profile? What in the world is wrong with you people? I had app**** for a new Amex card which took forever for me to even get any correspondence, having to call in myself to cancel the application on a count of your bad customer service. It takes a week for you to process and international wire transfer? And again I have to keep calling everyday to find out why the money is still siting in my account, delaying business deals.... I was better off with a gold account, upgrading to platinum felt more like downgrading. It took me 10 minutes online to get a platinum account with FNB and my card was delivered to my door 2 days later. I'm switching all my debit orders and salary orders, moving my investment fund. Goodbye Nedbank.
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
