AC
Arshi C

1 reviews | Active since May 2015

11 May 2015, 15:34

Lack of signage / personnel to assist clients

I entered the bank at approximately 13:45pm. <br> <br> There is neither an enquiry desk nor signs indicating where one should go for specific transactions.<br> <br> After a 10 - 15 min wait in the \general"(teller) queue"

0
Replies (1)
Nedbank
Nedbank's reply11 May 2015, 16:25
Official
Hello Arshi,

We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.

For your convenience, please note our dedicated complaint channels: ***/ ***


Kind regards

Client Experience Team