1 reviews | Active since May 2017
Lack of Service from Nedbank Customer Service
I have been struggling months now with my Nedbank business account. I opened a savings account and when I want to transfer funds into the account it says invalid account number. I then mailed Nicolas Govender at Nedbank for assistance on the 08th of Sept 2017 till today I received no assistance from him at all. When I make a payment online I can't send proof of payments to the beneficiaries as well. I reported it to Riaz Mohamed on the 20th of July and again on the 30th of August. No response from him either. I am really disappointed with the service I am receiving from them. I am now starting to regret doing business with them.
Dear Magrieta
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Dear Magrieta
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Thank you.
Kind regards
Client Experience Team
Thank you.
Kind regards
Client Experience Team