1 reviews | Active since May 2017
Lack of service and communication
<p>Good day, Nedbank's client service is very poor, they will not assist you when you fill in the form incorrect, they will not advise you were you made the mistake they just keep on sending you the form back to redo it, it takes them nearly 2 months to open up an account and link it with your current profile. We have a business account with them and without any communication from them they went and but a dialy limit on our business account. Now we have to fill in another form to change our dialy limit because from day one they did not assist us nor guide us in the correct way. This is unacceptable how Nedbank assist they clients.</p>
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
