Lack of service

<p>On Wednesday i visited Nebank in Sandton seeking explanation on my investment growth. Upon my arrival i was assisted by a consultant, i engaged the consultant and unfortunately i was still unhappy with her explanation. She referred me to the investement specialists. </p> <p>I called their investment specialist department and dealt with the lady called Khanyisile Sibiya, my interest rate is 6.85% per annum (i.e. effective), but my investement growth was only 5.55% the aforementioned and the 5.55% don't tally.</p> <p>She promised to revert to me with the calculations and to date only an email stating "I have not forgotten about you".</p> <p>I did all the calculations and i realised that the the investement is not yielding what i was expecting. </p> <p>It is sad that we still have institutions which treats their clients like this.</p>