Lack of Service

The Nedbank Card Legal line is by far the worst i have experienced.<br> <br> Twice in one month i have tried to speak to a consultant and each time i am having to speak to 10 different consultants in different areas and still having no one who can help.<br> <br> I need to confirm a closing balance on my credit card. If one miss a payment then they are the first to make contact. And NO - i do not want to leave a voice message. I am calling to speak to someone.<br> <br> I trust this will be addressed and that i will receive feedback on this.