Lack of respect, lack of integrity

I went to deposit money, R2000 to be exact. the ATM rejected the notes because I have folded the money. I tried to straighten the money and put back into the cash slot. the ATM took the money but on the screen where I was asked to confirm the deposit, the amount of R1600 was displayed. I cancelled the deposit transaction and the ATM returned R1900 instead of R2000. I then went inside the branch and explained to the service rep. He issued me with a ticket so that I can be assisted further . I sat for sometime then I decided to go back the the service rep to find out how many people are still ahead of me and how long it would take before I get assistance.I asked for the manager and he came. First thing, no greetings, he does not introduce himself.the service rep introduced him.I then explain what has happened when I try to deposit the money. he said I was instructing him how to do his job and that the are processes to be followed that is, I must queue even after telling him I was on 45 minutes lunch. He called me to his office, I then tried to record the conversation, he refused.I told him he has a stinking attitude he snapped and call the security on me. humiliate me in front peopl