MM
Mashilo M

1 reviews | Active since Feb 2015

28 Jan 2016, 14:24

Lack of respect, lack of integrity

<p>on 25 January I have sent a blank email to [Email Removed] to apply for a further credit. Later that day I received a call from Arthur Kgotha asking whether it is a convinient time to complete the application.It has passed 4pm in the afternoon and I was driving in a heavy traffic, so I asked Arthur to rather call me again the following day 26 January 2016 after 0900.That has not happened. on Wednesday 27 January I called again to enquire about the progress of my application. I was told that the consultatnt presumably would give me call. nothing happen. To day is the 28 January 2016 and I'm still waiting for Mr Arthur Kgotha to call me if he ever feels like calling. I'm simply disgusted at this level of disrespect and lack of integrity. Actually I feel humuliated because in my dealings with Nedbank I have always honoured my contract by always payiing on time. I cannot beleive this comes from a brand and a bank that claims to make things happen unless of course they make unhappy customer happens, disrespectful employees happens etc</p>

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