lG
lubabalo G
1 reviews | Active since Mar 2014
18 Feb 2016, 21:24
Lack of feedback
About two weeks ago I filled an online application for a credit card, not long after, I receive an sms informing me that the application was successful. I dialed the call centre and one of the consultants advised that it would take about 10 days to get back to me. More than 10 days later, no feedback. I dialed again and was advised to wait a bit longer. That's bad service
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Nedbank's replyOfficial
19 Feb 2016, 08:07Hello babalog,
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
Nedbank's reply19 Feb 2016, 08:07
Official
Hello babalog,
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team