Lack of Communication

It is ******* to keep the customers in the dark regarding the progress of the amounts being recouped for an overdraft and the total due/status of the account, and that it is with legal. Please refer to the Banking Code of Conduct or (CoBP) which \represents a commitment to a minimum standard that maintains good communication and relationships with customers. "My query about this account arose due to the fact that I am selling one of my properties in Cape Town and wanted the buyer's lender to transfer into that account instead of the savings account. Secondly"