JS
Jason S

1 reviews | Active since Aug 2011

29 Jul 2018, 10:48

Lack of communication

Hi

My banker was Louwrens at Westgate at first then Cyril at Clearwater but now Cyril has left and I thought I would receive an email from a new Banker as I'm overseas and I made certain arrangements with Cyril.

Yesterday I made a payment to Takeakot of R 3899.00 I can see the payment but cannot send a proof of payment and I need it urgently as they can't find payment. The app nor the internet does not allow me to send proof I can only view on my statement

Please send it to me urgently!

My details are as follows

Email **********

Jason Ronald Smith

Business name Khawuleza Loans PTY Ltd.

Vodacom number ********** 556

Singapore number +65 ********** 9

You might not be able to reach me as I'm overseas

Cyril had made me sign all power of authority and everything else so I expect the same service.

Kind regards

0
Replies (1)
Nedbank
Nedbank's reply29 Jul 2018, 18:04
Official

Dear Jason

Your concerns have been noted and a Resolution Manager will contact you within business hours to assist.

Regards

Client Service Support