ZM
Zikhona M

1 reviews | Active since Mar 2015

11 Aug 2015, 13:58

Keep your promises

On the last report I wrote, I spoke to Pamella from Nedbank and she promised to correct the error in billing that was done on my account. she said she would load greenbacks points instead of reversing the money, that hasn't happened till today. so much for going to Pick n Pay and getting my shopping card declined<br> <br> they have again charged me an honouring fee for a policy that they billed on the incorrect date. it's not the 1st time that this policy is being debited on my account. when I called the call centre they are sending left, right and centre<br> <br> Slowly losing my patience with this bank.

0
Replies (1)
Nedbank
Nedbank's reply11 Aug 2015, 14:58
Official
Hello zmcetywa,

Our sincere apologies for any inconvenience you may be experiencing in this regard, an investigation is underway and we will revert to you with feedback.

For your convenience, please note our dedicated complaint channels: ***/ ***


Kind regards

Client Experience Team