1 reviews | Active since Mar 2009
Just overall GREAT experience
On Monday night I had a burst water mains at my house. I did not even contact my home owners insurance to find out which approved vendor I should use as I did not even think about it at the time. I only wanted to get the pipe fixed. On Tuesday morning, I submitted the claim to Nedbank Insurance and what a great experience! Everything was just so efficient! The forms was easy to fill out with no extra unneeded stuff... just the basics pertaining the claim. Long story short, on Wednesday afternoon I got the Acceptance of Loss form which I signed and returned. Wednesday afternoon by 16:00 I got an sms saying the claim has been approved and the money will be in my account within 72hours. This morning, the claim has been paid out! If only ALL insurance companies can be like this! Well done Nedbank Insurance! Such a great \no questions asked"service. That is the service I expect from every company that I pay. Please pass my compliment on to all that worked on claim ***! Well done and keep it up!"""
Thank you for taking the time to provide us with such positive feedback on the service you have received.
It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.
Kind regards
Client Experience Team
Thank you for taking the time to provide us with such positive feedback on the service you have received.
It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.
Kind regards
Client Experience Team
