FB
Francis B

1 reviews | Active since Nov 2017

25 Jun 2019, 14:16

Just because I am a Foreign National and i don't have an SA ID Number i can not use the Nedbank Services

So and no one at Nedbank is able to assist me.

Same Applies to my Greenbacks Shop Card.

A card can not be issued for the same reason I am a Foreign Natuional and i don't have an SA ID so the system won't just all a card to be issued even though they are able to issue me with a Cheque Card and a Credit Card.

Why can't your Developers put into consideration the fact that it's not only South Africans using your Services?

0
Replies (4)
Nedbank
Nedbank's reply25 Jun 2019, 14:32
Official
Dear Francis 

Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns. 

Kind regards
Client Service Support

FB
Francis B's update01 Jul 2019, 15:30
Reviewer Update
Hi There

I was chatting to someone via e-mail and up to now i haven't been assisted.

Can someone please attend to my query?
FB
Francis B's update06 Mar 2020, 11:05
Reviewer Update
Almost a Year later still my issue hasn't been attend to.

How pitiful
FB
Francis B's update19 Feb 2021, 11:14
Reviewer Update
2 years later I still don't have a Greenbacks card with Rewards amounting to almost R2000 which I don't have access to because I am an Asylum Seeker Banking with Nedbank.

How Pathetic is your Service?