Just another number for them

I have been with nedbank for 3 years. Everything ive got is with them. My home loan, vehicle, credit card, business account ect. A default judgement was loaded against my name wrongfully. It was sorted out in March 2025 and I bought my second vehicle through Nedbank. End of November 2025 they just suddenly deduct money from my account. When i phoned they told me because of the default judgement they are closing my facilities. They sent me 1 email which went to my spam box to notify me of the change. Not a single phone call and no attempt from my personal banker to inform or resolve the issue. Worst part is im n private client. I will rather take my business elsewhere as clearly my interests is not a priority for them.