1 reviews | Active since Mar 2009
Jumping between departments
<p>Dear Nedbank</p> <p> </p> <p>I am under debt review. I have settled my account with you, but made an overpayment of R770.79. I have requested a refund, but am now given the runaround between departments.</p> <p> </p> <p>Please do the refund without delay.</p>
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
I was contacted by Cody Francis who handled the matter extremely professionally. I went to the branch today and the matter is now settled.
I was contacted by Cody Francis who handled the matter extremely professionally. I went to the branch today and the matter is now settled.