Iv had enough of nedbank!

I'm unemployed, trying to pay all my debt I made arrangements with nedbank for a decreased amount, after 3 months the amount had to be increased. December the full ND the decreased amount was deducted. Then I had to wait a week to get the money back. Missing my car payment! 31.01, both deductions were made AGAIN. ***! Must I wait 7 days again!<br> banking with nedbank almost 10years! Time to change banks