IM
Itumeleng M

1 reviews | Active since Mar 2011

23 Sept 2015, 09:06

ITC Update

Good day<br> <br> ID: ***<br> Contacts: ***<br> <br> I Just received my credit report and my Nedbank account status reflect 9 months arrears and a balance of R12064.00<br> <br> I settled this account on 31 August, payment made was R10408.00 I called Nedbank and advised them on the payment. I also requested that my ITC profile be updated and a paid up letter must be sent to me.<br> <br> My Status on Transunion/XDS/Experian is not updated. I have received a paid up letter.<br> <br> Kind Regards<br> Tumi

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Replies (1)
Nedbank
Nedbank's reply23 Sept 2015, 10:32
Official
Hello makhutla,

Our sincerest apologies for any inconvenience, an investigation is underway and we will revert to you with feedback.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team

Best regards,