JP
Jakobus P
1 reviews | Active since Feb 2013
07 Jul 2015, 21:21
ITC not cleared
About a month ago I received a letter from Nedbank stating that my loan I had with them has been paid in full and my name has been cleared.<br> <br> Yet today when I went to open a new data contract. I was declined due to the loan still showing as unpaid on my ITC record.<br> <br> Is this how you treat customers?<br> <br> I want my name cleared as stated on the letter. I want to continue with my life please.
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Nedbank's replyOfficial
08 Jul 2015, 07:58Hello Dude22,
We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Best regards,
Nedbank's reply08 Jul 2015, 07:58
Official
Hello Dude22,
We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Best regards,