1 reviews | Active since Sept 2014
ITC Listing
I've had no choice to raise my voice on HelloPeter regarding my matter. I've spend an entire day getting in contact and being swapped around from one department to another regarding my matter. To only be told to email [Email Removed] Once I did this I received an email saying email address does not exist. I then tried emailing the [Email Removed] hoping they could forward to relevant department. However only to once again receive an email saying attachment to large. <br> <br> Here is my problem I made a payment arrangement which I stuck to in the last couple of months and was advised I would be listed as slow payer. Over the weekend I checked my ITC only to see I'm listed as not paying AT ALL for more than 120 days now. This is not acceptable not is the lack of correct method resolving issues. My next step is National Credit Regulator if this does not get resolved soon.
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
