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Michael S

1 reviews | Active since Jul 2017

05 Jul 2017, 21:47

itc

<p>I had a bond with nedbank and settled the account but my name still appears on itc.How is that possible?</p>

0
Replies (4)
Nedbank
Nedbank's reply06 Jul 2017, 08:06
Official

Dear Michael

Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:

Your identity number
Your account number

Alternatively you may email the required information to email: ***

Kind regards

Client Experience Team

Best regards,

MS
Michael S's update10 Jul 2017, 15:42
Reviewer Update

hello

my id ********** 487088

Nedbank
Nedbank's reply10 Jul 2017, 15:50
Official

Good day Michael

Please provide the resolution manager with the credit report in order for him to assist you with your complaint.

Kind regards

Client Experience Team

Best regards,

Nedbank
Nedbank's reply18 Jul 2017, 10:34
Official

Good day

We thank you for allowing us to intervene and provide feedback regarding your complaint.


Should you be satisfied with our intervention it will be greatly appreciated if you would convert your complaint status.


We look forward to a long-lasting relationship


Kind regards
Client Experience Team

Best regards,